Frequently Asked Questions

Our creativity + huge variety of tents, teepees, bell tents and themes sets us apart!

What is included in the price?

We do all the work! We will deliver, set up and style — tents, canopies, mattresses, mattress cover, fitted sheet, fuzzy blanket, bed tray, lantern & sleep mask (yours to keep). The next day we will pick up, professionally launder the linens and disinfect the remaining items. Please refer to our pricing page to see what is included in each standard package.

Is there a travel fee?

We deliver within 20 miles of Overland Park, 66221 for our standard delivery fee (ranges from $55 to $85 depending on number of campers). Anything outside of 20 miles will have an additional travel fee. Please contact us for details. We reserve the right to decline due to distance.

How do I book?

Please send us a message through Book A Party. We will then contact you to book your party. Your party is not booked until your deposit has been paid and terms and conditions are accepted.

Is there a deposit? When does the remaining balance need to be paid off?

A non-refundable 50% deposit is required at time of booking. The remaining balance must be paid in full 14 days PRIOR to your event. Failure to pay 14 days prior will result in cancellation of your party. Your party is not booked until your deposit has been paid and the contract has been signed. You may add additional tents if they are available but they cannot be subtracted after the initial booking.

What is your cancellation policy?

Happy Campers does not refund any cancellations, but events can be rescheduled for emergencies. If you need to reschedule, we will gladly offer you the next available date.

What is the refundable damage deposit for?

We require a damage deposit to cover the cost of damaged, lost and/or broken items that are included in your package. Please make sure the kids do not use slime, nail polish, make-up, markers, or paint around the tents. The damge deposit is $100. If no damages are confirmed, the security deposit will be refunded within 24 hours of checkout. Any lightly damaged (but still useable) or stained property will result in a cleaning fee for each item. Any severely damaged, lost or stolen items will result in a fee equal to its replacement. If rental equipment is not available at time of pick-up, we reserve the right to charge for an additional night.

What type of payment do you accept?

We accept cash, check and Venmo (@kchappycampers) at this time.

Is there an age requirement?

We ask that all guests be 5 and over.

Do you stay and host the party?

We don’t stay and host the party, but we ensure everything is set up just as you need it.

How long can we keep the tents?

Our standard package is for a one night rental. Each additional night is $30 per tent/per night, if available.

How much space is required?

Each set up is approximately 4 feet wide by 7.5 feet deep (to accommodate the twin air mattress). Most clients will want to leave and additional 1-2 feet for a walkway in front of the tents. See our tent configuration page for more details.

Can the tents be set up outside?

Our sleepover tents are indoor-only tents. We have outdoor teepees and bell tents to enjoy outside.

Why aren’t sleeping pillows included?

We are not allowed to include sleeping pillows for hygienic reasons. Each camper should bring their own.

What about pets?

We love pets...but we ask that you keep your slumber party guests to the human variety. Please be mindful of keeping your pets clear when we arrive on site to set up your party, and then we ask that you do your best to keep four-legged friends out of the party zone. It's our experience that having pets around increases the chances of accidents and damages. 

How are the tents and bedding cleaned?

Our tents and bedding are professionally washed with a fragrance free, hypoallergenic detergent after each use.  Trays and other accessories are cleaned and disinfected. We do not send equipment out again in the same week, even after it has been cleaned and disinfected.